FAQ Massage Chairs General
Frequently Asked Questions
Everything you want to know about massage chairs — answered honestly and clearly.
What is a massage chair and how does it work?
A massage chair is an electric chair with built-in rollers, motors, and airbags that together simulate a massage. The rollers move up and down your spine, while airbags encompass and release your shoulders, arms, calves, and feet. You set the massage type, intensity, and the area to be massaged yourself.
How much does a massage chair cost?
At Thuiswellness, prices range from €799 to €2,999. The Calma is our entry-level model starting from €799, already suitable for daily use with full body coverage. Premium models such as the Windrust are available up to €2,999. Delivery throughout the Netherlands and Belgium is always free.
Is a massage chair good for back pain?
Many customers with back pain experience relief through regular use. The rollers relieve muscle tension and promote blood circulation in the back. Do you have a herniated disc, a serious spinal condition, or chronic pain? Consult your general practitioner first. A massage chair is not a medical device.
How long can you sit in a massage chair?
A session of 15 to 20 minutes is ideal. Most chairs have a built-in timer that automatically ends the massage. Use the chair for a maximum of 30 minutes at a time and preferably once or twice a day. Longer is not necessarily better — your muscles need recovery time.
What is zero gravity and what does it do?
Zero gravity is a position where your knees are slightly higher than your heart. This evenly distributes body weight and significantly reduces pressure on your spine. The name is derived from NASA research into the optimal seating position for astronauts. All our chairs feature the zero-gravity function.
What is a body scan?
Before the massage, sensors automatically measure your body length and the shape of your spine. Based on this, the rollers adapt to your exact back profile. This way, you get a personalized massage without having to manually set anything — even if you are tall or a bit shorter.
What is the difference between 2D, 3D, and 4D massage?
In 2D, the rollers move up, down, and sideways. 3D adds a depth dimension: the rollers also move forward, into the back, with adjustable pressure. 4D also regulates the rhythm and speed of the movements, making the massage feel more human and fluid. 3D is the most popular in our range.
Can everyone use a massage chair?
Most adults can safely use a massage chair. Do not use the device if you are pregnant, wear a pacemaker, have open wounds, or suffer from thrombosis or severe osteoporosis. Children under 12 should not use the chair unsupervised. If in doubt: always consult your general practitioner.
How big is a massage chair?
The dimensions vary per model. For example, the Calma in an upright position is 73 cm wide, 147 cm deep, and 97 cm high. In zero-gravity position, the depth increases to approximately 160 cm. Always allow for extra space behind the chair for tilting. The exact dimensions of each model are listed on its product page.
What is the lifespan of a massage chair?
With normal use — one to two hours a day — a quality massage chair lasts 8 to 15 years. The motors and rollers are the parts that receive the most stress. At Thuiswellness, we offer a standard 5-year warranty on all our chairs.
How much power does a massage chair consume?
The average consumption during use is 100 to 200 watts — comparable to a television. Using it for one hour a day costs approximately €2 to €4 per month in electricity. In standby mode, the chair consumes hardly any energy.
Which massage chair is right for me?
That depends on your wishes and body. The Harmonie (€1,099), for example, is a compact chair with a 135 cm 3D SL-track, 18 airbag groups, Bluetooth speakers, and optional voice control — many features for a competitive price. Each model has its own strengths. Use our selection guide to find the chair that best suits you in just a few steps.
Can you try a massage chair before buying?
Yes. In our showroom in The Hague (Jasmijnstraat 165), you can try all models without obligation by appointment. You will receive a personal welcome — no sales pressure, just calmly discovering which chair suits you.
How is a massage chair delivered?
We deliver for free throughout the Netherlands and Belgium, within 48 hours of ordering. We deliver to your door and install the chair for free in the room of your choice. We will contact you beforehand to arrange a delivery time that suits you.
Is there a warranty on a massage chair?
All massage chairs at Thuiswellness come with a 5-year warranty on motors, electronics, and mechanical parts. In addition, there is a 60-day trial period — if you are not satisfied with the chair, we will pick it up for free and you will receive your money back within 7 days.
Is your question not listed here?
We are happy to help you personally.
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Bespaar €100,99Relif™ Massage Chair Calma
Regular price €799,00 EURRegular price€899,99 EURSale price €799,00 EURBespaar €100,99 -
Harmonie Full-Body Massage Chair with 3D SL-Track and Zero Gravity
Regular price €1.149,00 EURRegular price€1.299,95 EURSale price €1.149,00 EURBespaar €150,95 -
Bespaar €100Relif™ Massage Chair Altura White
Regular price €1.699,95 EURRegular price€1.799,95 EURSale price €1.699,95 EURBespaar €100,00 -
Relif™ Massage Chair Comfortbron White
Regular price €2.499,95 EURRegular priceSale price €2.499,95 EURSold out -
Bespaar €150,95Relif™ Massage Chair Comfortbron Black
Regular price €2.349,00 EURRegular price€2.499,95 EURSale price €2.349,00 EURBespaar €150,95 -
Bespaar €150,95Relif™ Massage Chair Hemelrust
Regular price €1.049,00 EURRegular price€1.199,95 EURSale price €1.049,00 EURBespaar €150,95 -
Relif™ Massage Chair Rustpunt Blue
Regular price €1.299,95 EURRegular price€0,00 EURSale price €1.299,95 EUR -
Sold outRelif™ Massage Chair Windrust
Regular price €3.299,00 EURRegular price€0,00 EURSale price €3.299,00 EURSold out -
Relif™ Massage Chair Rest Stop Grey
Regular price €1.299,95 EURRegular priceSale price €1.299,95 EUR -
Bespaar €250,95Relif™ Massage Chair Altura Black
Regular price €1.549,00 EURRegular price€1.799,95 EURSale price €1.549,00 EURBespaar €250,95