Try a massage chair at home for 60 days: this is how our risk-free trial works
You don't just buy a massage chair. It's an investment of hundreds to thousands of euros. You want to be sure that it fits your body, your living room, and your needs.
That's why we offer something no other massage chair specialist in the Netherlands does: 60 days to try it at home. Not 14 days. Not 30 days. Sixty.
Why 60 days and not 30?
Most webshops offer 14 to 30 days return policy. That sounds reasonable. But in practice, it's too short.
A massage chair needs time. You need time.
In the first week, you're still discovering which programs you like. In the second week, you only notice what the chair does for your back or shoulders. Only after three to four weeks do you truly know if it suits you.
With 30 days, you're just at the point where you're sure—and then the return period is already over. We don't think that's fair. That's why we chose 60 days.
How exactly does the 60-day trial period work?
The process is simple.
Step 1 — Order your massage chair
Choose the model that suits you. Your order will be delivered within 48 hours and installed at your home for free.
Step 2 — Try for 60 days
Use the chair every day. Or every week. You decide. Discover which massage programs work for your back, neck, or shoulders.
Step 3 — Satisfied? Then you're done
Most customers are convinced within a week. If you are also satisfied, you don't have to do anything. The chair is yours.
Step 4 — Not satisfied? We'll arrange everything
Report your return via WhatsApp or our contact page. We will forward you to our transport partner. They will contact you by email to schedule a pick-up time that suits you. Completely free of charge. The full purchase amount will be refunded within 7 days.
What are the conditions?
We keep it simple.
- The chair must be in its original condition
- You report your return within 60 days of delivery
- Returns are completely free of charge
That's all. No hidden costs. No hassle.
Why do we dare to offer this?
Because we have confidence in our chairs.
Relif™ massage chairs are developed for daily use. They come with a 5-year manufacturer's warranty. The number of customers who return a chair is small. And those who do return them almost always do so because they wanted a different model—not because they were dissatisfied with the quality.
That gives us the confidence to offer 60 days. Without a doubt.
For whom is the 60-day trial period most valuable?
For people with back or neck complaints
If you suffer from chronic back pain, neck pain, or tension in your shoulders, you know that results take time. 60 days gives you the space to feel if the chair truly makes a difference.
For people who are unsure about the model
Not sure if you want the Calma or the Harmonie? Order the one that best fits your budget. If you find that you want a different model, we will take the chair back and help you with a better choice.
For people who find online shopping daunting
Making a large purchase without having sat in the chair feels risky. The 60-day trial period completely eliminates that risk. You are at home. You decide for yourself. And if you don't like it, it costs you nothing.
Frequently asked questions about the trial period
Can I return the chair if I have already used it?
Yes. The chair does not have to be unopened. You can simply use it during the 60 days. Only the original condition is required.
How do I arrange a return?
Report your return via WhatsApp or our contact page. We will forward you to our transport partner. They will contact you by email to schedule a pick-up time.
How quickly will I get my money back?
The full purchase amount will be refunded within 7 days of collection.
Does the trial period also apply to saunas?
Yes. The 60-day return guarantee applies to all products in our range.
Ready to get started?
View our full range of massage chairs. Choose the model that suits you. And try it at home for 60 days — without any risk.