How does returning a massage chair work?

We offer a 60-day trial period, so you can calmly discover if the chair suits you, without risk.

A massage chair is not just any purchase. It's an investment in your health and comfort. That's why we give you time to truly get to know it before you make a final decision.

Can I really use the chair during the trial period?

Yes. You can use the chair daily during the 60 days. This isn't a 'touch and return' situation; it's a real trial period. Only by using the chair will you know if it's right for you.

What if I'm not satisfied?

No problem. Contact us within 60 days of delivery and we'll arrange the return for you. You don't have to bring or ship the chair back yourself.

How does the collection work?

The same company that delivered your chair, Rhenus, will also pick it up. This is completely free of charge. You schedule a convenient time together, and the delivery personnel will take the chair away.

When will I get my money back?

Within 7 days of the chair being collected, the full purchase amount will be refunded to your account. No hassle, no hidden costs.

How to return step by step

1. Use the chair for up to 60 days after delivery
2. Not satisfied? Contact us
3. Rhenus will collect the chair from you free of charge
4. The money will be back in your account within 7 days

Why do we offer this?

Because we believe in our chairs. You don't buy a massage chair online without knowing it, so we give you time to truly experience it. Most customers are convinced after just one week. But if it's not what you expected, you're never left empty-handed.